Privacy Policy

1. Introduction
Smart Trade Living Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store personal information when you interact with us, including via our website, email, phone, or other communications.

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2. Information We Collect
We may collect the following types of personal information:

• Contact information, such as your name, company name, email address, phone number, and postal address.

• Order and transaction details, including products purchased and delivery information.

• Communications with us, including inquiries, support requests, or feedback.

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3. How We Use Your Information

We use your information to:

• Process and fulfil orders for our products.

• Communicate with you regarding your orders, updates, and promotions.

• Improve our products, services, and website experience.

• Comply with legal and regulatory obligations.

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4. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

• Service providers and logistics partners to deliver products and services.

• Legal or regulatory authorities if required by law.

• Other trusted partners strictly to help provide our services, under contractual confidentiality obligations.

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5. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

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6. Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.

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7. Your Rights
Under UK GDPR, you have the right to:

• Access and receive a copy of the personal data we hold about you.

• Request correction of any inaccurate or incomplete data.

• Request deletion of your personal data where we are not legally required to retain it.

• Object to or restrict certain types of data processing.

• Lodge a complaint with a supervisory authority if you believe your data rights have been violated.

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8. Cookies and Website Tracking
Our website may use cookies to improve user experience. You can control or disable cookies through your browser settings, but this may affect website functionality.

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9. Updates to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

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10. Contact Us
For any questions about this Privacy Policy or your personal data, please contact:
Smart Trade Living Ltd
Email: info@smarttradeliving.com
Phone: +44 7921 814006

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